Privacy Policy

Mysza ("we", "us", "our") operates mysza.ch. This page informs you of our policies regarding the collection, use, and disclosure of personal information when you use our website.

We collect minimal information necessary to process your orders:

• Name and email address - provided during checkout through our payment processor (Stripe)
• Shipping address - provided during checkout for order delivery
• Payment information - processed securely by Stripe; we never store your card details

We do not require account creation and do not collect information beyond what is needed for order fulfilment.

We use Google Analytics 4 to understand general traffic patterns - which pages are viewed, in which language, and where visitors arrive from. We do not use it for advertising: advertising and personalisation signals are switched off permanently.

Analytics cookies are only set after you accept them in the cookie banner. If you decline, or simply ignore the banner, no cookies are stored on your device - Google receives only an anonymous, cookieless signal that a page was viewed, which cannot be linked back to you or to your other visits.

Google Analytics shortens IP addresses before storing them, so we never see your full IP address. Data is processed by Google and may be transferred outside Switzerland and the EU under Google's standard contractual clauses. Google retains this data for a limited period set in our Google Analytics account, after which it is deleted.

To withdraw your consent, clear this site's data in your browser settings - the cookie banner will appear again on your next visit.

We use the information we collect exclusively to:

• Process and fulfil your orders
• Send order confirmation and shipping updates
• Respond to customer inquiries

We do not sell, trade, or share your personal information with third parties for marketing purposes.

All payments are processed through Stripe, a PCI-compliant payment processor. Your payment information is transmitted directly to Stripe and is never stored on our servers. Please refer to Stripe's privacy policy for details on how they handle your data.

We retain order information for as long as necessary to fulfil orders and comply with legal obligations. You may request deletion of your data by contacting us at madebymysza@gmail.com.

Under applicable data protection laws (including GDPR and Swiss FADP), you have the right to:

• Access the personal data we hold about you
• Request correction of inaccurate data
• Request deletion of your data
• Object to processing of your data

To exercise these rights, contact us at madebymysza@gmail.com.

If you have questions about this privacy policy, please contact us at madebymysza@gmail.com.